Shipping Policy
Thank you for shopping with us! We want to ensure that your delivery experience is as seamless and transparent as possible. This document outlines our shipping policies and procedures.
1. TRANSPORTATION SCOPE
Our shipping services support international shipping, but the specific scope may vary depending on product type, inventory location, shipping method and other factors.
Please carefully confirm whether your delivery address is correct before placing an order.
2. TRANSPORTATION METHOD
We offer a variety of shipping methods. We use DHL,Fedex or other logistics to ship your goods.
The specific shipping method will be recommended to you based on your shipping address and product information when you place an order.
You can also select your preferred shipping method during your order. Arrange shipping of your order within 1-3 days after payment.
After your payment is successful, we will process your order as soon as possible, review your order information and prepare for shipment.
You will receive a shipping notification email informing you of the tracking number and the courier we use to ship your order.
Please note that we do not ship on weekends. Also, during peak periods or promotions, it may take longer.
3. DELIVERY TIME
We offer a shipping address option at checkout, please fill in your actual shipping address.
Shipping time will vary based on your location, order size and weight.
Estimated delivery time is 5-15 days and may change due to unforeseen circumstances such as weather conditions, carrier delays or other factors beyond our control.
4. FREIGHT POLICY
Shipping Payment: We will not charge for shipping, customers can check if shipping is free at checkout before completing their purchase.
5. RETURN AND EXCHANGE POLICY
If the goods you receive have quality problems or do not match your order, you can return or exchange them according to our return and exchange policy.
The specific return and exchange policy will be displayed when you place an order, please read and understand it carefully.
6. HOW TO FIND A DELIVERED PACKAGE
Our email will inform you of the tracking number and the courier partner we use to ship your package.
You can track your package by logging into the ated courier service website and entering the tracking number provided.